The issue has been fully resolved. All systems are operating normally. We apologize for any inconvenience this may have caused, and we appreciate your patience.
Posted Jun 05, 2025 - 10:19 UTC
Update
We're in the process of rolling back. We're monitoring progress closely and will provide further updates as recovery continues.
Posted Jun 05, 2025 - 10:06 UTC
Identified
We’re currently experiencing an issue related to a recent deployment that is impacting key parts of the Platform. Data submission, the Hub, and all Data Ingestion-related functionalities are currently unavailable. This affects any customers attempting to submit data.
Our team is actively working to resolve the issue.
Posted Jun 05, 2025 - 09:29 UTC
This incident affected: UK (Dashboard, API) and Middle East - UAE (Dashboard, API).